WELLBEING & PERSONAL DEVELOPMENT AGREEMENT

Maria Pellicano
Communication & Voice Specialist - Counsellor | Professional Certified Coach (ICF) Meditation Teacher

“Knowing thyself is the beginning of wisdom” Aristotle

CLIENT INFORMATION

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EMERGENCY CONTACT

I consent to Maria contacting my nominated emergency contact if there is a serious concern for my immediate safety or wellbeing and I am unable to provide consent at the time.

HEALTH INFORMATION

Welcome

Thank you for choosing to work with me.

This agreement outlines how we will work together and is designed to establish a safe, respectful and confidential environment where you can explore your wellbeing, personal growth, communication, relationships, leadership and life challenges.

My approach is holistic, person-centred and collaborative, integrating counselling, coaching, mindfulness, communication development and practical strategies to support meaningful and lasting change.

About Your Practitioner

Maria Pellicano has over 25 years’ experience supporting individuals, professionals, business leaders and performers in developing greater wellbeing, confidence, resilience and effective communication.

Maria’s work integrates evidence-informed counselling, coaching, mindful awareness, communication development and personal growth strategies tailored to each individual’s needs.

Professional qualifications and memberships include:

  • Diploma of Counselling
  • Professional Certified Coach (PCC) – International Coaching Federation (ICF)
  • Member – Australian Holistic Healers and Counsellors Association (AHHCA)
  • Qualified Meditation Teacher

Maria practises in accordance with recognised professional and ethical standards and is committed to ongoing professional development and best practice.

Purpose of Our Work Together

The purpose of our sessions is to support your overall wellbeing and personal development by helping you to:

  • Develop greater self-awareness
  • Improve emotional wellbeing and resilience
  • Strengthen communication and relationships
  • Navigate personal or professional challenges
  • Build confidence and clarity
  • Explore values, purpose and direction
  • Develop practical strategies for positive and lasting change

Every client is unique, and our work together will be tailored to your individual goals and circumstances.

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Terms and Conditions of Engagement

Confidentiality and Professional Ethics

As an AHHCA member and ICF Professional Certified Coach, I am committed to maintaining high standards of confidentiality, ethics and client care.

Your information is kept confidential and stored securely. Brief professional notes are maintained to support your care. Confidentiality may only be limited where required by law or where there is a serious risk of harm.

Optional Zoom Session Summary

Yes, I would like to receive a confidential written summary of my Zoom session for my personal reference. I understand this summary will be shared only with me and stored securely.

Contact Between Sessions

Email or text messages may be used for appointment scheduling or brief communication.

Scope of the Service

This wellbeing service integrates counselling, coaching, mindfulness and communication development.

While our work may support emotional wellbeing, personal growth and improved functioning, it is not a substitute for medical, psychiatric or emergency healthcare.

Where appropriate, I may recommend consultation with your GP or another qualified health professional.

Our Partnership

To help you gain the greatest benefit from our work together, we both agree to:

My Commitment to you:

  • Provide a respectful, supportive and non-judgemental environment.
  • Listen with care, empathy and professionalism.
  • Respect your autonomy and personal choices.
  • Maintain confidentiality within legal and ethical limits.
  • Work collaboratively towards your goals.
  • Support your growth with honesty, compassion and professionalism.

Your Commitment

I invite you to:

  • Attend sessions on time.
  • Participate openly and honestly to the extent that feels comfortable.
  • Take responsibility for any actions you choose to implement between sessions.
  • Advise me if your circumstances change.
  • Notify me if you need to reschedule an appointment.

Cancellation Policy

Your appointment time is reserved exclusively for you.

If you need to cancel or reschedule an appointment, please provide at least 48 hours' notice.

Appointments cancelled with less than 48 hours' notice, or missed without notice, will incur the full session fee unless there are exceptional circumstances at the practitioner's discretion.

This policy helps ensure appointment times remain available for all clients and supports the smooth operation of the practice. Thank you for your understanding and cooperation.

Crisis Statement

This service is not intended for crisis support. If you require immediate assistance, please contact 000 or your local mental health crisis service.

Concerns or Complaints:

If you have any concerns about our work together, I encourage you to discuss them with me so we can work towards a resolution.

Engagement Agreement and Consent

Agreement and Consent

I acknowledge that:

  • I have read and understood this Wellbeing & Personal Development Agreement.
  • I have had the opportunity to ask questions.
  • I understand the nature and purpose of the service being provided.
  • I understand the confidentiality policy and its legal and ethical limits.
  • I voluntarily agree to participate in this process.
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Practitioner Information:

Practitioner Name
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Maria Pellicano Signature
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