how-to-develop-a-friendly-tone-of-voice

3 Simple Ways To Develop A Friendly Tone Of Voice

Maria PellicanoBusiness Voice Coach, public speaking

One of the most frequent questions my clients ask me is, “How can I develop a friendly tone of voice?” They tell me that friends and colleagues say their voice sounds angry and intimidating.  The perception by others is that friendliness and approachability is lacking and this is regularly effecting personal and business relationships. It is difficult to assess your own voice as …

call centre voice tone tips

3 Call Centre Voice Tone Tips To Improve Customer Experience

Maria PellicanoBusiness Voice Coach

Did you know that 28 percent of call centre voices sound strained, tired, and lack tonality for quality engagement? This affects daily performance at work. Believe it or not, call centre issues such as high turnover in staff retention, absenteeism, duty of care concerns and quality customer service are all due to lack of professional voice awareness when speaking. “To …

tone of voice matters in communication

How Much Does Tone Of Voice Really Matter In Communication?

Maria PellicanoBusiness Voice Coach, interpersonal communication, Mentoring, public speaking

Your tone of voice tells others a great deal about who you are and how professional your business is. Voice tonality will either repel others or engage them, but most are not aware of what their voice is really saying to others. With better understanding of how to control your voice, you can alter the volume, tone and pitch of …

how to get over fear of public speaking

3 Ways To Get Over Fear Of Public Speaking

Maria PellicanoBusiness Voice Coach, confident speaking, public speaking, voice

Do you experience fear of public speaking? If so, have you ever been told that fear is just in your mind? Or that you should just get over it? Well it’s not that easy and I totally understand why you feel scared or nervous when you are faced with speaking in public. In fact, 74% of people fear public speaking. …

public speaking for women

Public Speaking For Women – How To Have Powerful Voice Tonality

Maria PellicanoBusiness Voice Coach, confident speaking, public speaking, voice

Is your tone of voice effective in your personal and business relationships? What is your tone of voice saying about you? Do you want to be heard, have greater connection and admiration when speaking? Do you have sweaty palms and your voice quivers when you need to speak in public? You can adjust your vocal tone to suit the meaning …

how to find your voice and speak with confidence

How To Find Your Voice And Speak With Confidence

Maria Pellicanoconfident speaking, interpersonal communication, Mentoring, public speaking, voice

Do you ever wonder, what are you really talking about? Is it just your opinion, your religion, your tradition, your family system? Is your workplace shutting you down and keeping your voice silent? Are you having conversations that you would rather not be having?    Are you communicating through the lenses of choice, obligation or family loyalties?    When you …