Learn to speak with confidence
One of the most frequent questions my clients ask me is, “How can I develop a friendly tone of voice?” They tell me that friends and colleagues say their voice sounds angry and intimidating. The perception by others is that friendliness and approachability is lacking and this is regularly effecting personal and business relationships. It is difficult to assess your own voice as …
Did you know that 28 percent of call centre voices sound strained, tired, and lack tonality for quality engagement? This affects daily performance at work. Believe it or not, call centre issues such as high turnover in staff retention, absenteeism, duty of care concerns and quality customer service are all due to lack of professional voice awareness when speaking. “To …
Your tone of voice tells others a great deal about who you are and how professional your business is. Voice tonality will either repel others or engage them, but most are not aware of what their voice is really saying to others. With better understanding of how to control your voice, you can alter the volume, tone and pitch of …
Just like you have a variety of clothing apparels styled for different events and engagements, you should also have different tones of voice when you speak in different environments. In this blog I want to talk to you about how to access and develop four types of tone of voice in communication. I recently attended a Master Communication workshop with …
Do you experience fear of public speaking? If so, have you ever been told that fear is just in your mind? Or that you should just get over it? Well it’s not that easy and I totally understand why you feel scared or nervous when you are faced with speaking in public. In fact, 74% of people fear public speaking. …
Is your tone of voice effective in your personal and business relationships? What is your tone of voice saying about you? Do you want to be heard, have greater connection and admiration when speaking? Do you have sweaty palms and your voice quivers when you need to speak in public? You can adjust your vocal tone to suit the meaning …
Have you ever noticed your voice changing depending on who you are speaking with, it may be higher, squeakier, lower or a deeper quality? In conversations, does your voice suddenly become louder or softer, or it just fade away? Does your voice sound friendly or are you intimidating others when you speak? Research tells us that vocal tone matters because …
Do you ever wonder, what are you really talking about? Is it just your opinion, your religion, your tradition, your family system? Is your workplace shutting you down and keeping your voice silent? Are you having conversations that you would rather not be having? Are you communicating through the lenses of choice, obligation or family loyalties? When you …
Your Emotions affect your tone of voice and the meaning of your words.Do you regularly feel nervous for a speech? Do you ever think your feelings are affecting your speaking in the wrong way? You would like to pull the emotion out of what you are saying and be neutral, but your tone of voice betrays you and comes through in your …
